Frequently Asked Questions

Your questions — answered

All manuscripts are printed on A4 sized card. Our largest frame is 46cm x 38cm. The delivery box is 55cm x 45cm x 11cm and weighs 1.4 kg.

In most cases this takes up to 7 days. However due to COVID-19, our distributor is currently taking up to 14 days to upload a track to streaming services. There are some factors beyond our control and so we are not able to give a more detailed answer at any stage after we process the title. We do everything we can to ensure a smooth process and have good relationships with the streaming companies.

We aim to have the beautiful package of framed sheet music, certificate and cover letter with you between 3 and 5 working days. Our Streaming Package consists of a certificate and cover letter only and takes up to 3 working days to arrive. You will receive an email with updated delivery details within 48 hours after your order. Please email us at [email protected] if you require faster delivery and we will happy to accommodate wherever possible.

Certainly. An extra frame and enclosed manuscript is £40 including free delivery to UK mainland. Please email us if you require extra frames and an address.

There are certain rules as laid out by our distributor which you can find in the ‘Claim This Title’ section. You may also like to check your proposed title with Spotify etc to see if your title is used for any other song to avoid potential disappointment. However, it is perfectly acceptable to name your piece the same as any other work.

The piece will be named using its title only. The Dedication will be on the sheet music, certificate of authenticity and covering letter, along with the chosen title.

Yes. Please get in touch by email at [email protected] and we will be happy to assist you.

Please contact us if you have a question that has not been answered here by emailing us at [email protected].